Custom On Hold Marketing

Enhance your customers’ on hold experience

With voicemails and auto attendant recorded voice messages to reduce your lost calls rate.

Problem

When customers are left on hold in silence or generic music, it creates a poor impression and increases hang-ups. You’re missing a golden opportunity to engage, inform, or even convert them while they wait.

Solution

We create professionally voiced, branded on-hold messaging that promotes your services, answers FAQs, and reinforces your company image. Paired with licensed music and automated out-of-hours messages, your phone system becomes a powerful marketing tool.

Benefits

  • Improve caller experience and reduce drop-offs

  • Promote seasonal offers, events or updates

  • Add polish and professionalism to your brand

  • Include out-of-office and holiday messages automatically

How it works

We consult with you to create a script and choose a voice artist

You approve tone, content and background music

We produce and deliver high-quality audio files

We upload or assist with phone system integration

Our other Business Telecom solutions

  • Microsoft Teams integration

    Full voice calling through Teams.

  • CRM connectivity

    Click-to-dial, call logging, and screen pops.

  • AI Call Assistant

    Answers calls 24/7, books appointments, handles FAQs and integrates with your systems.

  • Call analytics & reporting

    Real-time and historic insights into call volumes, performance and trends

find out more

Award-winning Business Telecom Solutions

Looking to find out more about our services? Then simply submit your details and we’ll be in touch!