Slow Speeds, Dropouts, Dead Zones: Sound Familiar?
Broadband is critical to day-to-day operations, but many businesses still experience recurring issues. These tend to fall into a few common categories—often influenced by location, infrastructure, or setup.
Slow Speeds (Especially at Peak Times)
One of the most frequent complaints is inconsistent or slow speeds, particularly during busy periods.
This is often caused by:
Network congestion in busy areas
Older infrastructure (e.g. copper-based connections)
Multiple users or devices sharing bandwidth
Where it’s common:
City centres and business parks
Shared office buildings
Poor Coverage Within the Building
Even with a strong broadband connection, WiFi doesn’t always reach where it’s needed.
Common causes include:
Thick walls or older buildings
Large office spaces or warehouses
Poor router placement
Where it’s common:
Warehouses and industrial units
Older office buildings
Multi-floor premises
Unreliable Connections or Dropouts
Frequent disconnections can be more disruptive than slow speeds.
This is often linked to:
Ageing copper lines
Faulty internal cabling
Interference or network instability
Where it’s common:
Rural and semi-rural areas
Outskirts of towns
Limited Availability of Full Fibre
Not all areas have access to the latest broadband technology.
This can result in:
Lower speeds
Reduced reliability
Fewer upgrade options
Where it’s common:
Rural locations
New-build or developing areas waiting for infrastructure
Bandwidth Struggles with Modern Working
With cloud systems, video calls, and remote access now standard, many businesses find their broadband simply isn’t keeping up.
This leads to:
Lag during video calls
Slow file uploads/downloads
Reduced productivity
Where it’s common:
Growing businesses
Teams using cloud-based systems
Single Point of Failure
Many businesses rely on one broadband line with no backup.
If it fails:
Work stops
Phones may go down (especially VoIP)
Customer service is impacted
Where it’s common:
Smaller businesses
Sites without failover or backup connectivity
The Reality
Most broadband issues are not caused by one single factor—they are usually a combination of location, infrastructure, and how the connection is being used.
The good news is that many of these challenges can be improved with the right setup, whether that’s upgrading connectivity, improving internal networks, or introducing backup solutions.
Want to Review Your Setup?
If you’re experiencing any of the above, we can help review your current setup and identify improvements.
Contact us on 03300 240223 or email hosted@can-solutions.co.uk