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Multi-Network Mobile Management for a Nationwide Construction Business

About John Reilly (Civil Engineering) Limited

John Reilly Civil Engineering delivers major civil engineering, infrastructure and groundwork projects across the UK. Working closely with developers, they provide roads and sewers, groundworks, remediation, bridges, marine works and more, with a focus on collaboration, efficiency and value engineering.

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OUR brief

John Reilly (Civil Engineering) Limited is a leading UK civil engineering and groundwork contractor, specialising in complex major projects for both the public and private sectors, including roads and sewers, groundworks, shell and core construction, harbours, sea defences, land remediation, and waste management solutions.

As a long-standing customer of CAN Solutions, John Reilly relies heavily on mobile communication to keep site teams, engineers, and managers connected across multiple locations throughout the UK.

Historically, the business operated all of its mobile connections on a single network. While this provided a straightforward setup, signal performance was inconsistent across many sites, particularly for engineers travelling between projects. This created communication challenges and reduced operational efficiency.

John Reilly needed a more flexible solution that would ensure every user had access to the best-performing network for their location, while retaining a fully managed service and the ability to time renewals around the changing needs of the business.

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Key Requirments

  • Reliable Mobile Coverage

    Strong and consistent signal across construction sites nationwide.

  • Multi-Network Flexibility

    Access to multiple networks on a single bill, ensuring each user is placed on the best-performing network.

  • Fully Managed Service

    A dedicated team to handle all account changes, queries, and day-to-day management.

  • Flexible Renewal Planning

    The ability to review and time contract renewals to suit operational requirements.

  • Dedicated Account Management

    A single point of contact who understands the account and business needs.

  • Full Visibility and Control

    Access to an online portal to monitor usage, costs, and connections.

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OUR solution

  • Strategic Renewal Reviews – Every renewal is discussed in detail to ensure the timing and structure align with the customer’s operational needs.

  • Multi-Network Deployment – Connections are placed on the most suitable network for each site and user, including engineers travelling between locations.

  • Consolidated Billing – All services are managed on a single bill, regardless of which network each user is connected to.

  • Proactive Account Management – CAN Solutions manages the account in full, handling all changes, upgrades, and queries on the customer’s behalf.

  • Ongoing Optimisation – Regular account reviews ensure tariffs, devices, and network choices continue to meet the evolving needs of the business.

  • Online Portal Access – John Reilly retains full visibility and control over usage, costs, and connection information.

OUR Results

  • Improved Coverage – Users are now connected to the networks that perform best in their working locations.

  • Greater Flexibility – Engineers travelling between sites benefit from the most suitable network for each area.

  • Simplified Management – Any requests are raised with CAN Solutions and handled quickly and efficiently.

  • Strategic Renewals – Contracts are renewed at the most appropriate time based on business requirements rather than fixed schedules.

  • Reduced Administrative Burden – CAN Solutions manages the day-to-day account administration, allowing the customer to focus on project delivery.

  • Enhanced Transparency – Full visibility is available through the online portal while CAN Solutions manages all operational activity.


KEY BENEFITS

  • ✅ Reliable Communication

    Stronger mobile coverage across construction sites nationwide.

  • ✅ Multi-Network Flexibility

    Access to multiple networks on a single bill to ensure the best signal for every user and location.

  • ✅ Fully Managed Service

    One trusted partner handling all day-to-day account management.

  • ✅ Flexible Renewals

    Contract reviews and renewals timed to suit the needs of the business.

  • ✅ Complete Visibility

    Full access to usage and cost information through the online portal.

  • ✅ Dedicated Account Management

    A single point of contact providing proactive, hands-on support.

WHAT THEY SAID

We moved our business mobile contracts over to CAN Solutions Ltd and the experience has been fantastic. Our account manager made the entire switching process completely seamless and took the time to find a tailored package that perfectly fits our company's needs. The customer service is incredibly responsive, professional, and efficient. It is a huge relief to have a dedicated team handling our account so we can focus on running our business. Highly recommended for any business looking for reliable telecom solutions!

– Spokesperson of John Reilly Ltd

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Work from anywhere

We can manage all of your business mobile contracts alongside your business telephone solutions, meaning you and your employees can work from anywhere with a unified communication system.

 

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